Reference

Your Rights, Our Rules — What the Fine Print Actually Says

digits7 operates under a legal framework that depends on state law — access is available only where local law permits. These terms govern your account, your data, and how we handle disputes, so read them as the binding contract they are.

State-dependent accessAccount terms apply at registrationPayPal, Venmo, Play+ subject to payment termsDisputes handled in writingPolicy updates posted here
digits7 Your Rights, Our Rules — What the Fine Print Actually Says
POLICY CONTACT

How to Reach Us on Legal or Account Questions

Legal questions deserve a direct answer, not a ticket queue that goes nowhere. If you have questions about your account terms, a payment dispute involving PayPal or Venmo, or a data request, here are the channels we staff for exactly that.

Live Chat Start a live chat session from your account dashboard. Agents handling legal and account disputes are available during posted support hours and can escalate to a compliance team member.
Email Support Send written legal or privacy requests to our support email. Written requests create a documented record — useful if you're disputing a transaction or asking about your data under applicable state privacy law.
Account Message Center Policy update notices, identity verification requests, and account restriction notices land in your in-app message center first. Check it from your mobile browser or desktop account page before contacting support.
DATA AND SECURITY

How We Handle Your Account Data and Policy Obligations

Account security and data handling are not optional extras — they are part of the legal contract you entered when you registered. Here is how we approach the four areas that matter most to you as an account holder.

Data Retention

We retain your account records, transaction history, and identity documents for the period required by applicable state and federal financial regulations. You can request a summary of what we hold by contacting support in writing.

Cookie Policy

We use cookies to keep your session active, remember your payment method preference — PayPal, Venmo, or Play+ — and analyze platform usage. You can manage cookie preferences from your browser settings at any time.

Account Security

Your account uses SSL encryption on every connection. We require identity verification before processing large withdrawals. If unusual login activity is detected, we lock the session and notify you via your registered email.

Requesting Changes

To update personal data, close your account, or request deletion of non-required records, submit a written request through live chat or email. We aim to confirm receipt within one business day and complete eligible requests within applicable legal timeframes.

What You Asked About Terms, Privacy, and Account Rights

These are the questions we get most often from account holders in eligible states. Each answer reflects how our current terms and state-law obligations actually work — not a general summary.

Access depends on your state's law. digits7 is available only where online gaming or sports betting is permitted by state regulation. Check your state's current status before registering.

Your account agreement is governed by the law of the jurisdiction in which digits7 holds its operating authorization for your state. The terms specify the governing law in the dispute resolution section.

Yes. Submit a written data request through live chat or email. We identify what records we hold, covering transaction history, identity documents, and account activity, within the timeframe required by applicable law.

If a PayPal, Venmo, or Play+ transaction is incorrect, contact support with the transaction ID and date. We investigate and, where our platform caused the error, correct it. Provider-side disputes go through the respective payment network's process.

Material changes are posted in your account message center before the effective date. Continued account use after that date constitutes acceptance. You can review the current version of the terms at any time on this page.

We retain records required by financial regulation for the mandated period after closure. Non-required data can be deleted on written request. Retained records are not used for marketing after your account is closed.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.